Overview Tab

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The Overview Tab on the Reputation Management Dashboard shows quick highlights from the rest of the tabs in the dashboard, such as Visibility, Reviews, and Social Buzz.  

A listing is similar to your information appearing in the phone book - but just online instead.  An online listing will show  your business name, address, phone number, website information, etc.  You business will be listed on hundreds of web sites accross the internet, and its important to make sure your information is correct on all of them.  The Listing Presence pie chart on the top left hand side of this page shows the overall number of listings found for your business, the number of listings that have no problems or discrepencies, and the number of listings that need corrections.  A listing that needs correction usually just means that certain pieces of information are missing from the online listing, such as your website, or hours of operation.  

Your overall repair progress shows you visually how many listings have no problems, the listings with pending corrections, and the listings needing correction.  The Listing and source diagnostics reports shows how many high vs low priority alerts need your attention.  

To learn more about your listings, click the Visibility Tab.  

The Reviews overview module shows you a quick snap shot of your review status, popularity trend, rating distribution and rating sentiment.  Click the Reviews Tab to see more about your reviews.  

The Social buzz overview module shows your buzz status, number of check-ins and people, and which social sites have the most chatter about you using which buzz words.   Click the Social Buzz Tab to see more about your social buzz.  

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