Fishbowl Local Help

Top 10 FAQs:

1. A member unsubscribed, but I can still see them. 

2. What is General Mailings? 

3. Learn about template designs width

4. File Size Guidelines

5. How do I re-send an Auto Loyalty message to a guest?

6. How do I update my payment information?

7.How do I update the address at the bottom of my emails? 

8. How do I re-sync my social media accounts?

9.In Reputation Management - how do I "fix" my listings?

10. Where do I find drafts for my Auto-Loyalty emails?

Home Page

Welcome Menu 

Upcoming Webinars

Upcoming Events

Your Recent Emails

Social Media Recent Activity

Loyalty Messages

Members Home Page

Members

Manage Lists

• Additional Lists
• Adding Lists to Signup Slips

Add Members

• View Member Profile

Upload Members

• Field Matching
• Upload Confirmation

Search Members

Emails

1. Create a New Email

Email out a Menu, Image, or PDF

• Email General Navigation
• Email Step 1
• Email Step 2
• Email Step 3
  • How to Add Text to an Email
  • How to Add an Image to an Email
  • How to use the Email Features
  • How to use the Layout Features
  • Advanced Editor
    • Hyperlink Manager
    • Image Manager
      • Image Editor
    • Image Map
    • Insert Links
    • Insert Personalization
    • Insert Wizards
  • Send a Test
• Email Step 4
  • Post your Email to Facebook and Twitter
  • Email to Guest Codes
• Email Step 5

2. Editing an Email Draft

3. Automated Loyalty Messages

• Create a New Automated Loyalty Message
• Edit an Automated Loyalty Message

4. Editing Emails

5. Scheduled Emails - Emails Tab

6. Sent Emails

7.  Manage Automated Loyalty Messages

8. Search Emails

9. Event Calendar

10. Promotional Ideas

11. Custom Email Design

Reports

General Report Functions

List Building Report

List Summary Report

Email Report

Number of Impressions

Revenue Estimate Calculator

Email and Social Report

Social Media

Post your email to Facebook and Twitter

Getting Started

Social Media Hub Page

Post to Social Media

Edit a Pending Post

Delete a Pending Post

Manage Social Media Accounts

Social Media Reports

Facebook Custom Tab

Facebook Sweepstakes

Reputation Management

What is Reputation Management?

Email Notifications

Reviews Tab

Overview Tab

Visibility Tab

Social Buzz Tab

Competitors Tab

Notification Tab

SM3 FAQs

Settings

Email Settings

Default Design and Layout

Edit Footer

Upload Logo

Join Page

Webpage Links

Account

Payment Options

Manage Users

Change Password

Administrative Members

Store Management

Order Data Entry Supplies

Contact Us

Client Support: 1.800.883.1984

Prospective Clients: 1.800.836.2818

Mailing Address:

Fishbowl, Inc.
44 Canal Center Plaza, Suite 500
Alexandria, VA 22314