Difference between revisions of "Fishbowl Local Help"
From Local Help
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<div class="main-col1"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Top 10 FAQs:</span></div> | <div class="main-col1"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Top 10 FAQs:</span></div> | ||
| − | 1. [[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them. ]] | + | <span style="font-family:arial,helvetica,sans-serif;">1. [[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them. ]]</span> |
| − | 2. [[What is General Mailings?|What is General Mailings? ]] | + | <span style="font-family:arial,helvetica,sans-serif;">2. [[What is General Mailings?|What is General Mailings? ]] |
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| + | 3. [[Learn about template design width|Learn about template designs width]] | ||
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| + | 4. [[File size guidelines|File Size Guidelines]] | ||
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| + | 5. [[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]] | ||
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| + | 6. [[Payment Options|How do I update my payment information?]] | ||
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| + | 7. [[Store Management|How do I update the address at the bottom of my emails? ]] | ||
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| + | 8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]] | ||
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| + | 9. [[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]] | ||
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| + | 10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]] | ||
| + | </span> | ||
| + | <div class="main-subhead"><br/></div><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Home Page</span></div> | ||
| + | <span style="font-family:arial,helvetica,sans-serif;"> </span> | ||
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<span style="font-family:arial,helvetica,sans-serif;">[[Welcome Menu|Welcome Menu ]] | <span style="font-family:arial,helvetica,sans-serif;">[[Welcome Menu|Welcome Menu ]] | ||
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[[Loyalty Messages|Loyalty Messages]] | [[Loyalty Messages|Loyalty Messages]] | ||
| − | [[Members Home Page|Members Home Page]] | + | [[Members Home Page|Members Home Page]]</span> |
| − | + | <div class="main-subhead"><br/></div><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Emails</span></div><div class="main-subhead"></div> | |
| − | + | <span style="font-family:arial,helvetica,sans-serif;">Use these help pages for help with Creating Emails using the New Editor that's in Beta.</span> | |
| − | + | </div><div class="main-subhead"><br/></div> | |
| − | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Emails</span></div><div class="main-subhead" | + | |
<span style="font-family:arial,helvetica,sans-serif;"> 1. [[Create a New Email - New Editor|Create a New Email - New Editor]] | <span style="font-family:arial,helvetica,sans-serif;"> 1. [[Create a New Email - New Editor|Create a New Email - New Editor]] | ||
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<span style="font-family:arial,helvetica,sans-serif;"></div></span> | <span style="font-family:arial,helvetica,sans-serif;"></div></span> | ||
<div class="main-col2"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Members</span></div> | <div class="main-col2"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Members</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[Manage Lists]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">[[Manage Lists]] | ||
*[[Additional Lists]] | *[[Additional Lists]] | ||
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*[[Upload Confirmation]] | *[[Upload Confirmation]] | ||
| − | [[Search Members]] | + | [[Search Members]]</span> |
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reports</span></div> | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reports</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[General Report Functions]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">[[General Report Functions]] | ||
[[List Building Report]] | [[List Building Report]] | ||
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[[Revenue Estimate Calculator]] | [[Revenue Estimate Calculator]] | ||
| − | [[Email and Social Report]] | + | [[Email and Social Report]]</span> |
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Settings</span></div> | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Settings</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[Email Settings]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">[[Email Settings]] | ||
[[Default Design and Layout]] | [[Default Design and Layout]] | ||
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[[Join Page]] | [[Join Page]] | ||
| − | [[Webpage Links]] | + | [[Webpage Links]]</span> |
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Account</span></div> | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Account</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[Payment Options]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">[[Payment Options]] | ||
[[Manage Users]] | [[Manage Users]] | ||
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[[Store Management]] | [[Store Management]] | ||
| − | [[Order Data Entry Supplies]] | + | [[Order Data Entry Supplies]]</span> |
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</div><div class="main-col3"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Contact Us</span></div> | </div><div class="main-col3"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Contact Us</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> '''''Client Support: 1.800.883.1984''''' | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">'''''Client Support: 1.800.883.1984''''' | ||
'''''Prospective Clients: 1.800.836.2818''''' | '''''Prospective Clients: 1.800.836.2818''''' | ||
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Fishbowl, Inc. | Fishbowl, Inc. | ||
44 Canal Center Plaza, Suite 500 | 44 Canal Center Plaza, Suite 500 | ||
| − | Alexandria, VA 22314 | + | Alexandria, VA 22314</span> |
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Social Media</span></div> | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Social Media</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
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| + | <span style="font-family:arial,helvetica,sans-serif;">[[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]] | ||
[[Getting Started]] | [[Getting Started]] | ||
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| − | [[Sm3faqs|SM3 FAQs]] | + | [[Sm3faqs|SM3 FAQs]]</span> |
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reputation Management</span></div> | <div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reputation Management</span></div> | ||
| − | <span style="font-family:arial,helvetica,sans-serif;"> [[What is Reputation Management|What is Reputation Management?]] | + | <span style="font-family:arial,helvetica,sans-serif;"> </span> |
| + | |||
| + | <span style="font-family:arial,helvetica,sans-serif;">[[What is Reputation Management|What is Reputation Management?]] | ||
[[Email Notifications|Email Notifications]] | [[Email Notifications|Email Notifications]] | ||
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[[Competitors Tab|Competitors Tab]] | [[Competitors Tab|Competitors Tab]] | ||
| − | [[Notification Tab|Notification Tab]] | + | [[Notification Tab|Notification Tab]]</span> |
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</div> | </div> | ||
Revision as of 17:03, 9 June 2014
Top 10 FAQs:
1. A member unsubscribed, but I can still see them.
2. What is General Mailings?
3. Learn about template designs width
4. File Size Guidelines
5. How do I re-send an Auto Loyalty message to a guest?
6. How do I update my payment information?
7. How do I update the address at the bottom of my emails?
8. How do I re-sync my social media accounts?
9. In Reputation Management - how do I "fix" my listings?
10. Where do I find drafts for my Auto-Loyalty emails?
Home Page
Welcome Menu
Upcoming Webinars
Upcoming Events
Your Recent Emails
Social Media Recent Activity
Loyalty Messages
Members Home Page
Emails
Use these help pages for help with Creating Emails using the New Editor that's in Beta.
1. Create a New Email - New Editor
*Email out a Menu, Image, or PDF - New Editor
*Email General Navigation - New Editor
*Email Step 1 - New Editor
*Email Step 2 - New Editor
*Email Step 3 - New Editor
*Using the Text Editor - New Editor
*Using the Image Editor - New Editor
*Image Map - New Editor
*Email Options
*Send a Test - New Editor
*Email Step 4 - New Editor
Use these help pages for help with Creating Emails using the Old Editor.
1. Create a New Email
Email out a Menu, Image, or PDF
*Email General Navigation
*Email Step 1
*Email Step 2
*Email Step 3
**How to Add Text to an Email
**How to Add an Image to an Email
**How to use the Email Features
**How to use the Layout Features
**Advanced Editor
***Hyperlink Manager
***Image Manager
****Image Editor
***Image Map
***Insert Links
***Insert Personalization
***Insert Wizards
**Send a Test
*Email Step 4
**Post your Email to Facebook and Twitter
**Email to Guest Codes
*Email Step 5
2. Editing an Email Draft
3. Automated Loyalty Messages
*Create a New Automated Loyalty Message
*Edit an Automated Loyalty Message
4. Editing Emails
5. Scheduled Emails - Emails Tab
6. Sent Emails
7. Manage Automated Loyalty Messages
8. Search Emails
9. Event Calendar
10. Promotional Ideas
11. Custom Email Design
</div>
Members
Manage Lists
*Additional Lists
*Adding Lists to Signup Slips
Add Members
*View Member Profile
Upload Members
*Field Matching
*Upload Confirmation
Search Members
Reports
General Report Functions
List Building Report
List Summary Report
Email Report
Number of Impressions
Revenue Estimate Calculator
Email and Social Report
Settings
Email Settings
Default Design and Layout
Edit Footer
Upload Logo
Join Page
Webpage Links
Account
Payment Options
Manage Users
Change Password
Administrative Members
Store Management
Order Data Entry Supplies
Contact Us
Client Support: 1.800.883.1984
Prospective Clients: 1.800.836.2818
Mailing Address:
Fishbowl, Inc.
44 Canal Center Plaza, Suite 500
Alexandria, VA 22314
Social Media
Post your email to Facebook and Twitter
Getting Started
Social Media Hub Page
Post to Social Media
Edit a Pending Post
Delete a Pending Post
Manage Social Media Accounts
Social Media Reports
Facebook Custom Tab
Facebook Sweepstakes
SM3 FAQs
Reputation Management
What is Reputation Management?
Email Notifications
Reviews Tab
Overview Tab
Visibility Tab
Social Buzz Tab
Competitors Tab
Notification Tab
