Difference between revisions of "Fishbowl Local Help"

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<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
 
<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
    1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
+
1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
 
+
 
  2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
+
2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
 
+
 
  3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
+
3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
 
+
 
  4.&nbsp;[[File size guidelines|File Size Guidelines]]
+
4.&nbsp;[[File size guidelines|File Size Guidelines]]
 
+
 
  5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
+
5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
 
+
 
  6. [[Payment Options|How do I update my payment information?]]
+
6. [[Payment Options|How do I update my payment information?]]
 
+
 
  7.[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
+
7.&nbsp;[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
 
+
 
  8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
+
8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
 
+
 
  9.[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
+
9.&nbsp;[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
 
+
 
  10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
+
10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
 
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
 
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
    [[Welcome Menu|Welcome Menu&nbsp;]]
+
[[Welcome Menu|Welcome Menu&nbsp;]]
 
+
 
  [[Upcoming Webinars|Upcoming Webinars]]
+
*[[Field Matching|Field Matching]]
 
+
*[[Upload Confirmation|Upload Confirmation]]
  [[Upcoming Events]]
+
 
 
+
[[Upcoming Webinars|Upcoming Webinars]]
  [[Your Recent Emails|Your Recent Emails]]
+
 
 
+
[[Upcoming Events]]
  [[Social Media Recent Activity|Social Media Recent Activity]]
+
 
 
+
[[Your Recent Emails|Your Recent Emails]]
  [[Loyalty Messages|Loyalty Messages]]
+
 
 
+
[[Social Media Recent Activity|Social Media Recent Activity]]
  [[Members Home Page|Members Home Page]]
+
 
 
+
[[Loyalty Messages|Loyalty Messages]]
 
+
 
<div class="main-subhead">Emails</div><div class="main-subhead"><br/></div>Use these help pages for help with Creating Emails using the New Editor that's in Beta.</div><div class="main-subhead"><br/></div>
+
[[Members Home Page|Members Home Page]]
    1. [[Create a New Email - New Editor|Create a New Email - New Editor]]</div>
+
 
 
+
 
  *[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
+
<div class="main-subhead">Emails</div>
  *[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
+
Use these help pages for help with Creating Emails<br/>using the New Editor that's in Beta.
  *[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
+
 
  *[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
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<br/>1. [[Create a New Email - New Editor|Create a New Email - New Editor]]
  *[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
+
 
  *[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
+
*[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
  *[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
+
*[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
  *[[Image Map - New Editor|Image Map - New Editor]]
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*[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
  *[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
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*[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
  *[[Send a Test - New Editor|Send a Test - New Editor]]
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*[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
  *[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
+
*[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
 
+
*[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
  Use these help pages for help with Creating Emails using the Old Editor.
+
*[[Image Map - New Editor|Image Map - New Editor]]
 
+
*[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
  1. [[Create A New Email|Create a New Email]]
+
*[[Send a Test - New Editor|Send a Test - New Editor]]
 
+
*[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
  [[Create Email Blank Design|Email out a Menu, Image, or PDF]]
+
*[[Localhelp.fishbowl.com/index.php/Offer Tracking|Offer Tracking]]
 
+
 
  *[[Email General Navigation]]
+
Use these help pages for help with Creating Emails<br/>using the Old Editor.
  *[[Email Step 1]]
+
 
  *[[Email Step 2]]
+
1. [[Create A New Email|Create a New Email]]
  *[[Email Step 3]]
+
 
  **[[How to Add Text to an Email]]
+
[[Create Email Blank Design|Email out a Menu, Image, or PDF]]
  **[[How to Add an Image to an Email|How to Add an Image to an Email]]
+
 
  **[[How to use the Email Features]]
+
*[[Email General Navigation]]
  **[[How to use the Layout Features]]
+
*[[Email Step 1]]
  **[[Advanced Editor]]
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*[[Email Step 2]]
  ***[[Hyperlink Manager]]
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*[[Email Step 3]]
  ***[[Image Manager]]
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**[[How to Add Text to an Email]]
  ****[[Image Editor]]
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**[[How to Add an Image to an Email|How to Add an Image to an Email]]
  ***[[Image Map]]
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**[[How to use the Email Features]]
  ***[[Insert Links]]
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**[[How to use the Layout Features]]
  ***[[Insert Personalization]]
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**[[Advanced Editor]]
  ***[[Insert Wizards]]
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***[[Hyperlink Manager]]
  **[[Send a Test]]
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***[[Image Manager]]
  *[[Email Step 4]]
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****[[Image Editor]]
  **[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
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***[[Image Map]]
  **[[Email to Guest Codes|Email to Guest Codes]]
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***[[Insert Links]]
  *[[Email Step 5]]
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***[[Insert Personalization]]
 
+
***[[Insert Wizards]]
 
+
**[[Send a Test]]
 
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*[[Email Step 4]]
  2. [[Editing an Email Draft]]
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**[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
 
+
**[[Email to Guest Codes|Email to Guest Codes]]
  3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
+
*[[Email Step 5]]
 
+
 
  *[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
+
2. [[Editing an Email Draft]]
  *[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
+
 
 
+
3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
  4. [[Editing Emails]]
+
 
 
+
*[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
  5. [[Scheduled Emails - Emails Tab]]
+
*[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
 
+
 
  6. [[Sent Emails]]
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4. [[Editing Emails]]
 
+
 
  7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
+
5. [[Scheduled Emails - Emails Tab]]
 
+
 
  8. [[Search Emails]]
+
6. [[Sent Emails]]
 
+
 
  9. [[Event Calendar]]
+
7. [[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
 
+
 
  10. [[Promotional Ideas]]
+
8. [[Search Emails]]
 
+
 
  11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
+
9. [[Event Calendar]]
 +
 
 +
10. [[Promotional Ideas]]
 +
 
 +
11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
 +
 
 +
 
 +
</div><div class="main-col2"><div class="main-subhead">Offer Tracking</div>
 +
[[Offer Tracking|What is Offer Tracking?]]
 +
 
 +
[[Offer Tracking|How does Offer Tracking work?]]
 +
 
 +
[[Localhelp.fishbowl.com/index.php/Post Email with Offer Tracking to Social|Posting an email with Offer Tracking online and to social media.]]
 +
 
 +
[[Localhelp.fishbowl.com/index.php/Redeeming the Offer|How does my staff redeem an offer?]]
 +
 
 +
[[Where do I find my redeem page?|Where do I find my redeem page?]]
 +
 
 +
[[Prevent Fraud|How does Offer Tracking prevent fraud?]]
 +
 
 +
[[See who redeemed offers|How do I see who redeemed my offers?]]
 +
 
 +
[[See ROI reporting|How do I see ROI reporting?]]
 +
 
 +
 
 +
<div class="main-subhead">Members</div>
 +
[[Manage Lists]]
 +
 
 +
*[[Additional Lists]]
 +
*[[Adding Lists to Signup Slips]]
 +
 
 +
[[Add Members]]
 +
 
 +
*[[View Member Profile]]
 +
 
 +
[[Upload Members]]
 +
 
 +
*[[Field Matching]]
 +
*[[Upload Confirmation]]
 +
 
 +
[[Search Members]]
 +
 
  
&lt;/div&gt;
 
<div class="main-col2"><div class="main-subhead">Members</div>
 
    [[Manage Lists]]
 
 
 
  *[[Additional Lists]]
 
  *[[Adding Lists to Signup Slips]]
 
 
 
  [[Add Members]]
 
 
 
  *[[View Member Profile]]
 
 
 
  [[Upload Members]]
 
 
 
  *[[Field Matching]]
 
  *[[Upload Confirmation]]
 
 
 
  [[Search Members]]
 
 
 
 
<div class="main-subhead">Reports</div>
 
<div class="main-subhead">Reports</div>
    [[General Report Functions]]
+
[[General Report Functions]] [[List Building Report]]
 
+
 
  [[List Building Report]]
+
[[List Summary Report]]
 
+
 
  [[List Summary Report]]
+
[[Email Report]]
 
+
 
  [[Email Report]]
+
[[Number of Impressions]]
 
+
 
  [[Number of Impressions]]
+
[[Revenue Estimate Calculator]]
 
+
 
  [[Revenue Estimate Calculator]]
+
[[Email and Social Report]]
 
+
 
  [[Email and Social Report]]
+
 
 
+
 
+
 
<div class="main-subhead">Settings</div>
 
<div class="main-subhead">Settings</div>
    [[Email Settings]]
+
[[Email Settings]]
 
+
 
  [[Default Design and Layout]]
+
[[Default Design and Layout]]
 
+
 
  [[Edit Footer|Edit Footer]]
+
[[Edit Footer|Edit Footer]]
 
+
 
  [[Upload Logo]]
+
[[Upload Logo]]
 
+
 
  [[Join Page]]
+
[[Join Page]]
 
+
 
  [[Webpage Links]]
+
[[Webpage Links]]
 
+
 
 
+
 
 
<div class="main-subhead">Account</div>
 
<div class="main-subhead">Account</div>
    [[Payment Options]]
+
[[Payment Options]]
 
+
 
  [[Manage Users]]
+
[[Manage Users]]
 
+
 
  [[Change Password]]
+
[[Change Password]]
 
+
 
  [[Administrative Members]]
+
[[Administrative Members]]
 
+
 
  [[Store Management]]
+
[[Store Management]]
 
+
 
  [[Order Data Entry Supplies]]
+
[[Order Data Entry Supplies]]
 +
 
 +
 
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
    '''''Client Support: 1.800.883.1984'''''
+
'''''Client Support: 1.877.433.0622'''''
 
+
 
  '''''Prospective Clients: 1.800.836.2818'''''
+
'''''Prospective Clients: 1.800.836.2818'''''
 
+
 
 
+
'''''help@fishbowl.com'''''
'''Mailing Address:'''
+
 
 
+
<br/>'''Mailing Address:'''
  Fishbowl, Inc.
+
 
44 Canal Center Plaza, Suite 500
+
Fishbowl, Inc.<br/>44 Canal Center Plaza, Suite 500<br/>Alexandria, VA 22314
Alexandria, VA 22314
+
 
 
+
 
 
<div class="main-subhead">Social Media</div>
 
<div class="main-subhead">Social Media</div>
    [[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
+
[[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
 
+
 
  [[Getting Started]]
+
[[Getting Started]]
 
+
 
  [[Social Media Hub Page]]
+
[[Social Media Hub Page]]
 
+
 
  [[Post to Social Media]]
+
[[Post to Social Media]]
 
+
 
  [[Edit a Pending Post]]
+
[[Edit a Pending Post]]
 
+
 
  [[Delete a Pending Post]]
+
[[Delete a Pending Post]]
 
+
 
  [[Manage Social Media Accounts]]
+
[[Manage Social Media Accounts]]
 
+
 
  [[Social Media Reports]]
+
[[Social Media Reports]]
 
+
 
  [[Facebook Custom Tab|Facebook Custom Tab]]
+
[[Facebook Custom Tab|Facebook Custom Tab]]
 
+
 
  [[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
+
[[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
 
+
 
 
+
<br/>[[Sm3faqs|SM3 FAQs]]
  [[Sm3faqs|SM3 FAQs]]
+
 
 
+
 
 
<div class="main-subhead">Reputation Management</div>
 
<div class="main-subhead">Reputation Management</div>
    [[What is Reputation Management|What is Reputation Management?]]
+
[[What is Reputation Management|What is Reputation Management?]]
 
+
 
  [[Email Notifications|Email Notifications]]
+
[[Email Notifications|Email Notifications]]
 
+
 
  [[Reviews Tab|Reviews Tab]]
+
[[Reviews Tab|Reviews Tab]]
 
+
 
  [[Overview Tab|Overview Tab]]
+
[[Overview Tab|Overview Tab]]
 
+
 
  [[Visibility Tab|Visibility Tab]]
+
[[Visibility Tab|Visibility Tab]]
 
+
 
  [[Social Buzz Tab|Social Buzz Tab]]
+
[[Social Buzz Tab|Social Buzz Tab]]
 
+
 
  [[Competitors Tab|Competitors Tab]]
+
[[Competitors Tab|Competitors Tab]]
 
+
 
  [[Notification Tab|Notification Tab]]
+
[[Notification Tab|Notification Tab]]
 +
 
 +
 
 +
 
 +
[[Fishbowl University|Fishbowl University]]
 +
 
  
  
 +
[[Germany FAQs|Germany FAQs]]
 
</div>
 
</div>

Latest revision as of 12:50, 5 May 2015


Top 10 FAQs:

1. A member unsubscribed, but I can still see them. 

2. What is General Mailings?  

3. Learn about template designs width 

4. File Size Guidelines

5. How do I re-send an Auto Loyalty message to a guest?

6. How do I update my payment information?

7. How do I update the address at the bottom of my emails? 

8. How do I re-sync my social media accounts?

9. In Reputation Management - how do I "fix" my listings?

10. Where do I find drafts for my Auto-Loyalty emails?


Home Page

Welcome Menu 

Upcoming Webinars

Upcoming Events

Your Recent Emails

Social Media Recent Activity

Loyalty Messages

Members Home Page


Emails

Use these help pages for help with Creating Emails
using the New Editor that's in Beta.


1. Create a New Email - New Editor

Use these help pages for help with Creating Emails
using the Old Editor.

1. Create a New Email

Email out a Menu, Image, or PDF

2. Editing an Email Draft

3. Automated Loyalty Messages

4. Editing Emails

5. Scheduled Emails - Emails Tab

6. Sent Emails

7. Manage Automated Loyalty Messages

8. Search Emails

9. Event Calendar

10. Promotional Ideas

11. Custom Email Design


Personal tools
Namespaces

Variants
Actions
Navigation
Toolbox