Difference between revisions of "Fishbowl Local Help"

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<div class="main-col1"><div class="main-subhead">FAQs:</div><div class="main-subhead">1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]</div><div class="main-subhead">2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]</div><div class="main-subhead">3.&nbsp;[[Learn about template design width|Learn about temlpate designs width]]</div><div class="main-subhead">4.&nbsp;[[File size guidelines|File Size Guidelines]]</div><div class="main-subhead">5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]</div><div class="main-subhead">6. How do I update my payment information?</div><div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
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<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
 +
1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
 +
 
 +
2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
 +
 
 +
3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
 +
 
 +
4.&nbsp;[[File size guidelines|File Size Guidelines]]
 +
 
 +
5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
 +
 
 +
6. [[Payment Options|How do I update my payment information?]]
 +
 
 +
7.&nbsp;[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
 +
 
 +
8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
 +
 
 +
9.&nbsp;[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
 +
 
 +
10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
 +
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
 
[[Welcome Menu|Welcome Menu&nbsp;]]
 
[[Welcome Menu|Welcome Menu&nbsp;]]
 +
 +
*[[Field Matching|Field Matching]]
 +
*[[Upload Confirmation|Upload Confirmation]]
  
 
[[Upcoming Webinars|Upcoming Webinars]]
 
[[Upcoming Webinars|Upcoming Webinars]]
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<div class="main-subhead">Members</div>
+
<div class="main-subhead">Emails</div>
[[Manage Lists]]
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Use these help pages for help with Creating Emails<br/>using the New Editor that's in Beta.
  
*[[Additional Lists]]
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<br/>1. [[Create a New Email - New Editor|Create a New Email - New Editor]]
*[[Adding Lists to Signup Slips]]
+
  
[[Add Members]]
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*[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
 +
*[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
 +
*[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
 +
*[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
 +
*[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
 +
*[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
 +
*[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
 +
*[[Image Map - New Editor|Image Map - New Editor]]
 +
*[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
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*[[Send a Test - New Editor|Send a Test - New Editor]]
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*[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
 +
*[[Localhelp.fishbowl.com/index.php/Offer Tracking|Offer Tracking]]
  
*[[View Member Profile]]
+
Use these help pages for help with Creating Emails<br/>using the Old Editor.
  
[[Upload Members]]
 
 
*[[Field Matching]]
 
*[[Upload Confirmation]]
 
 
[[Search Members]]
 
 
 
<div class="main-subhead">Emails</div>
 
 
1. [[Create A New Email|Create a New Email]]
 
1. [[Create A New Email|Create a New Email]]
  
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**[[Email to Guest Codes|Email to Guest Codes]]
 
**[[Email to Guest Codes|Email to Guest Codes]]
 
*[[Email Step 5]]
 
*[[Email Step 5]]
 
 
  
 
2. [[Editing an Email Draft]]
 
2. [[Editing an Email Draft]]
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6. [[Sent Emails]]
 
6. [[Sent Emails]]
  
7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
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7. [[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
  
 
8. [[Search Emails]]
 
8. [[Search Emails]]
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</div><div class="main-col2"><div class="main-subhead">Reports</div>
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</div><div class="main-col2"><div class="main-subhead">Offer Tracking</div>
[[General Report Functions]]
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[[Offer Tracking|What is Offer Tracking?]]
  
[[List Building Report]]
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[[Offer Tracking|How does Offer Tracking work?]]
  
[[List Summary Report]]
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[[Localhelp.fishbowl.com/index.php/Post Email with Offer Tracking to Social|Posting an email with Offer Tracking online and to social media.]]
  
[[Email Report]]
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[[Localhelp.fishbowl.com/index.php/Redeeming the Offer|How does my staff redeem an offer?]]
  
[[Number of Impressions]]
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[[Where do I find my redeem page?|Where do I find my redeem page?]]
  
[[Revenue Estimate Calculator]]
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[[Prevent Fraud|How does Offer Tracking prevent fraud?]]
  
[[Email and Social Report]]
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[[See who redeemed offers|How do I see who redeemed my offers?]]
  
 +
[[See ROI reporting|How do I see ROI reporting?]]
  
<div class="main-subhead">Social Media</div>
 
[[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
 
  
[[Getting Started]]
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<div class="main-subhead">Members</div>
 +
[[Manage Lists]]
  
[[Social Media Hub Page]]
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*[[Additional Lists]]
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*[[Adding Lists to Signup Slips]]
  
[[Post to Social Media]]
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[[Add Members]]
  
[[Edit a Pending Post]]
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*[[View Member Profile]]
  
[[Delete a Pending Post]]
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[[Upload Members]]
  
[[Manage Social Media Accounts]]
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*[[Field Matching]]
 +
*[[Upload Confirmation]]
  
[[Social Media Reports]]
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[[Search Members]]
  
[[Facebook Custom Tab|Facebook Custom Tab]]
 
  
[[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
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<div class="main-subhead">Reports</div>
 +
[[General Report Functions]] [[List Building Report]]
  
 +
[[List Summary Report]]
  
<div class="main-subhead">Reputation Management</div>
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[[Email Report]]
[[What is Reputation Management|What is Reputation Management?]]
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[[Email Notifications|Email Notifications]]
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[[Number of Impressions]]
  
[[Reviews Tab|Reviews Tab]]
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[[Revenue Estimate Calculator]]
  
[[Overview Tab|Overview Tab]]
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[[Email and Social Report]]
 
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[[Visibility Tab|Visibility Tab]]
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[[Social Buzz Tab|Social Buzz Tab]]
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[[Competitors Tab|Competitors Tab]]
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[[Notification Tab|Notification Tab]]
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[[Sm3faqs|SM3 FAQs]]
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[[Order Data Entry Supplies]]
 
[[Order Data Entry Supplies]]
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 +
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
'''''Client Support: 1.800.883.1984'''''
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'''''Client Support: 1.877.433.0622'''''
  
 
'''''Prospective Clients: 1.800.836.2818'''''
 
'''''Prospective Clients: 1.800.836.2818'''''
 +
 +
'''''help@fishbowl.com'''''
  
 
<br/>'''Mailing Address:'''
 
<br/>'''Mailing Address:'''
  
 
Fishbowl, Inc.<br/>44 Canal Center Plaza, Suite 500<br/>Alexandria, VA 22314
 
Fishbowl, Inc.<br/>44 Canal Center Plaza, Suite 500<br/>Alexandria, VA 22314
 +
 +
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<div class="main-subhead">Social Media</div>
 +
[[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
 +
 +
[[Getting Started]]
 +
 +
[[Social Media Hub Page]]
 +
 +
[[Post to Social Media]]
 +
 +
[[Edit a Pending Post]]
 +
 +
[[Delete a Pending Post]]
 +
 +
[[Manage Social Media Accounts]]
 +
 +
[[Social Media Reports]]
 +
 +
[[Facebook Custom Tab|Facebook Custom Tab]]
 +
 +
[[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
 +
 +
<br/>[[Sm3faqs|SM3 FAQs]]
 +
 +
 +
<div class="main-subhead">Reputation Management</div>
 +
[[What is Reputation Management|What is Reputation Management?]]
 +
 +
[[Email Notifications|Email Notifications]]
 +
 +
[[Reviews Tab|Reviews Tab]]
 +
 +
[[Overview Tab|Overview Tab]]
 +
 +
[[Visibility Tab|Visibility Tab]]
 +
 +
[[Social Buzz Tab|Social Buzz Tab]]
 +
 +
[[Competitors Tab|Competitors Tab]]
 +
 +
[[Notification Tab|Notification Tab]]
 +
 +
 +
 +
[[Fishbowl University|Fishbowl University]]
 +
 +
 +
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[[Germany FAQs|Germany FAQs]]
 
</div>
 
</div>

Latest revision as of 12:50, 5 May 2015


Top 10 FAQs:

1. A member unsubscribed, but I can still see them. 

2. What is General Mailings?  

3. Learn about template designs width 

4. File Size Guidelines

5. How do I re-send an Auto Loyalty message to a guest?

6. How do I update my payment information?

7. How do I update the address at the bottom of my emails? 

8. How do I re-sync my social media accounts?

9. In Reputation Management - how do I "fix" my listings?

10. Where do I find drafts for my Auto-Loyalty emails?


Home Page

Welcome Menu 

Upcoming Webinars

Upcoming Events

Your Recent Emails

Social Media Recent Activity

Loyalty Messages

Members Home Page


Emails

Use these help pages for help with Creating Emails
using the New Editor that's in Beta.


1. Create a New Email - New Editor

Use these help pages for help with Creating Emails
using the Old Editor.

1. Create a New Email

Email out a Menu, Image, or PDF

2. Editing an Email Draft

3. Automated Loyalty Messages

4. Editing Emails

5. Scheduled Emails - Emails Tab

6. Sent Emails

7. Manage Automated Loyalty Messages

8. Search Emails

9. Event Calendar

10. Promotional Ideas

11. Custom Email Design


Personal tools
Namespaces

Variants
Actions
Navigation
Toolbox