Difference between revisions of "Fishbowl Local Help"

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__NOTOC__
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<span style="font-family:arial,helvetica,sans-serif;">__NOTOC__
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</span>
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<div class="main-col1"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Top 10 FAQs:</span></div>
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<span style="font-family:arial,helvetica,sans-serif;"> 1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
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2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
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3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
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4.&nbsp;[[File size guidelines|File Size Guidelines]]
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5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
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6. [[Payment Options|How do I update my payment information?]]
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7.[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
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8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
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9.[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
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10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
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</span>
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;"><br/></span></div><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Home Page</span></div>
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<span style="font-family:arial,helvetica,sans-serif;">  [[Welcome Menu|Welcome Menu&nbsp;]]
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[[Upcoming Webinars|Upcoming Webinars]]
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[[Upcoming Events]]
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[[Your Recent Emails|Your Recent Emails]]
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[[Social Media Recent Activity|Social Media Recent Activity]]
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[[Loyalty Messages|Loyalty Messages]]
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[[Members Home Page|Members Home Page]]
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</span>
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Emails</span></div><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;"><br/></span></div><span style="font-family:arial,helvetica,sans-serif;">Use these help pages for help with Creating Emails using the New Editor that's in Beta.</span></div><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;"><br/></span></div>
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<span style="font-family:arial,helvetica,sans-serif;">  1. [[Create a New Email - New Editor|Create a New Email - New Editor]]</div>
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*[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
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*[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
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*[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
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*[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
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*[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
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*[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
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*[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
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*[[Image Map - New Editor|Image Map - New Editor]]
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*[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
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*[[Send a Test - New Editor|Send a Test - New Editor]]
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*[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
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Use these help pages for help with Creating Emails using the Old Editor.
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1. [[Create A New Email|Create a New Email]]
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[[Create Email Blank Design|Email out a Menu, Image, or PDF]]
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*[[Email General Navigation]]
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*[[Email Step 1]]
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*[[Email Step 2]]
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*[[Email Step 3]]
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**[[How to Add Text to an Email]]
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**[[How to Add an Image to an Email|How to Add an Image to an Email]]
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**[[How to use the Email Features]]
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**[[How to use the Layout Features]]
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**[[Advanced Editor]]
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***[[Hyperlink Manager]]
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***[[Image Manager]]
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****[[Image Editor]]
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***[[Image Map]]
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***[[Insert Links]]
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***[[Insert Personalization]]
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***[[Insert Wizards]]
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**[[Send a Test]]
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*[[Email Step 4]]
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**[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
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**[[Email to Guest Codes|Email to Guest Codes]]
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*[[Email Step 5]]
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2. [[Editing an Email Draft]]
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3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
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*[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
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*[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
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4. [[Editing Emails]]
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5. [[Scheduled Emails - Emails Tab]]
 +
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6. [[Sent Emails]]
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7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
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8. [[Search Emails]]
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9. [[Event Calendar]]
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10. [[Promotional Ideas]]
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11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
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</span>
  
<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
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<span style="font-family:arial,helvetica,sans-serif;">&lt;/div&gt;</span>
    1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
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<div class="main-col2"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Members</span></div>
 
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<span style="font-family:arial,helvetica,sans-serif;">   [[Manage Lists]]
  2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
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*[[Additional Lists]]
  3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
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*[[Adding Lists to Signup Slips]]
 
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  4.&nbsp;[[File size guidelines|File Size Guidelines]]
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[[Add Members]]
 
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  5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
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*[[View Member Profile]]
 
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  6. [[Payment Options|How do I update my payment information?]]
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[[Upload Members]]
 
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  7.[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
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*[[Field Matching]]
 
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*[[Upload Confirmation]]
  8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
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[[Search Members]]
  9.[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
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</span>
  10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reports</span></div>
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
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<span style="font-family:arial,helvetica,sans-serif;">  [[General Report Functions]]
    [[Welcome Menu|Welcome Menu&nbsp;]]
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[[List Building Report]]
  [[Upcoming Webinars|Upcoming Webinars]]
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[[List Summary Report]]
  [[Upcoming Events]]
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[[Email Report]]
  [[Your Recent Emails|Your Recent Emails]]
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[[Number of Impressions]]
  [[Social Media Recent Activity|Social Media Recent Activity]]
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[[Revenue Estimate Calculator]]
  [[Loyalty Messages|Loyalty Messages]]
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[[Email and Social Report]]
  [[Members Home Page|Members Home Page]]
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+
 
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</span>
<div class="main-subhead">Emails</div><div class="main-subhead"><br/></div>Use these help pages for help with Creating Emails using the New Editor that's in Beta.</div><div class="main-subhead"><br/></div>
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Settings</span></div>
    1. [[Create a New Email - New Editor|Create a New Email - New Editor]]</div>
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<span style="font-family:arial,helvetica,sans-serif;">  [[Email Settings]]
 
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  *[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
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[[Default Design and Layout]]
  *[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
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  *[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
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[[Edit Footer|Edit Footer]]
  *[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
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  *[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
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[[Upload Logo]]
  *[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
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  *[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
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[[Join Page]]
  *[[Image Map - New Editor|Image Map - New Editor]]
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  *[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
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[[Webpage Links]]
  *[[Send a Test - New Editor|Send a Test - New Editor]]
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  *[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
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</span>
  Use these help pages for help with Creating Emails using the Old Editor.
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Account</span></div>
 
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<span style="font-family:arial,helvetica,sans-serif;">  [[Payment Options]]
  1. [[Create A New Email|Create a New Email]]
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[[Manage Users]]
  [[Create Email Blank Design|Email out a Menu, Image, or PDF]]
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[[Change Password]]
  *[[Email General Navigation]]
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  *[[Email Step 1]]
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[[Administrative Members]]
  *[[Email Step 2]]
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  *[[Email Step 3]]
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[[Store Management]]
  **[[How to Add Text to an Email]]
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  **[[How to Add an Image to an Email|How to Add an Image to an Email]]
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[[Order Data Entry Supplies]]
  **[[How to use the Email Features]]
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</span>
  **[[How to use the Layout Features]]
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</div><div class="main-col3"><div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Contact Us</span></div>
  **[[Advanced Editor]]
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<span style="font-family:arial,helvetica,sans-serif;">  '''''Client Support: 1.800.883.1984'''''
  ***[[Hyperlink Manager]]
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  ***[[Image Manager]]
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'''''Prospective Clients: 1.800.836.2818'''''
  ****[[Image Editor]]
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  ***[[Image Map]]
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  ***[[Insert Links]]
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  ***[[Insert Personalization]]
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  ***[[Insert Wizards]]
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  **[[Send a Test]]
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  *[[Email Step 4]]
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  **[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
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  **[[Email to Guest Codes|Email to Guest Codes]]
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  *[[Email Step 5]]
+
 
+
 
+
 
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  2. [[Editing an Email Draft]]
+
 
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  3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
+
 
+
  *[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
+
  *[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
+
 
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  4. [[Editing Emails]]
+
 
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  5. [[Scheduled Emails - Emails Tab]]
+
 
+
  6. [[Sent Emails]]
+
 
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  7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
+
 
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  8. [[Search Emails]]
+
 
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  9. [[Event Calendar]]
+
 
+
  10. [[Promotional Ideas]]
+
 
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  11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
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&lt;/div&gt;
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<div class="main-col2"><div class="main-subhead">Members</div>
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    [[Manage Lists]]
+
 
+
  *[[Additional Lists]]
+
  *[[Adding Lists to Signup Slips]]
+
 
+
  [[Add Members]]
+
 
+
  *[[View Member Profile]]
+
 
+
  [[Upload Members]]
+
 
+
  *[[Field Matching]]
+
  *[[Upload Confirmation]]
+
 
+
  [[Search Members]]
+
 
+
<div class="main-subhead">Reports</div>
+
    [[General Report Functions]]
+
 
+
  [[List Building Report]]
+
 
+
  [[List Summary Report]]
+
 
+
  [[Email Report]]
+
 
+
  [[Number of Impressions]]
+
 
+
  [[Revenue Estimate Calculator]]
+
 
+
  [[Email and Social Report]]
+
 
+
 
+
<div class="main-subhead">Settings</div>
+
    [[Email Settings]]
+
 
+
  [[Default Design and Layout]]
+
 
+
  [[Edit Footer|Edit Footer]]
+
 
+
  [[Upload Logo]]
+
 
+
  [[Join Page]]
+
 
+
  [[Webpage Links]]
+
 
+
 
+
<div class="main-subhead">Account</div>
+
    [[Payment Options]]
+
 
+
  [[Manage Users]]
+
 
+
  [[Change Password]]
+
 
+
  [[Administrative Members]]
+
 
+
  [[Store Management]]
+
 
+
  [[Order Data Entry Supplies]]
+
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
+
    '''''Client Support: 1.800.883.1984'''''
+
 
+
  '''''Prospective Clients: 1.800.836.2818'''''
+
 
+
 
+
 
  '''Mailing Address:'''
 
  '''Mailing Address:'''
 
+
  Fishbowl, Inc.
+
Fishbowl, Inc.
 
  44 Canal Center Plaza, Suite 500
 
  44 Canal Center Plaza, Suite 500
 
  Alexandria, VA 22314
 
  Alexandria, VA 22314
 
+
<div class="main-subhead">Social Media</div>
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</span>
    [[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
+
<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Social Media</span></div>
 
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<span style="font-family:arial,helvetica,sans-serif;">  [[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
  [[Getting Started]]
+
 
+
[[Getting Started]]
  [[Social Media Hub Page]]
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[[Social Media Hub Page]]
  [[Post to Social Media]]
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[[Post to Social Media]]
  [[Edit a Pending Post]]
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[[Edit a Pending Post]]
  [[Delete a Pending Post]]
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[[Delete a Pending Post]]
  [[Manage Social Media Accounts]]
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[[Manage Social Media Accounts]]
  [[Social Media Reports]]
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[[Social Media Reports]]
  [[Facebook Custom Tab|Facebook Custom Tab]]
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[[Facebook Custom Tab|Facebook Custom Tab]]
  [[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
+
 
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[[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
 
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  [[Sm3faqs|SM3 FAQs]]
+
 
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[[Sm3faqs|SM3 FAQs]]
<div class="main-subhead">Reputation Management</div>
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    [[What is Reputation Management|What is Reputation Management?]]
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</span>
 
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<div class="main-subhead"><span style="font-family:arial,helvetica,sans-serif;">Reputation Management</span></div>
  [[Email Notifications|Email Notifications]]
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<span style="font-family:arial,helvetica,sans-serif;">  [[What is Reputation Management|What is Reputation Management?]]
 
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  [[Reviews Tab|Reviews Tab]]
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[[Email Notifications|Email Notifications]]
 
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  [[Overview Tab|Overview Tab]]
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[[Reviews Tab|Reviews Tab]]
 
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  [[Visibility Tab|Visibility Tab]]
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[[Overview Tab|Overview Tab]]
 
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  [[Social Buzz Tab|Social Buzz Tab]]
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[[Visibility Tab|Visibility Tab]]
 
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  [[Competitors Tab|Competitors Tab]]
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[[Social Buzz Tab|Social Buzz Tab]]
 
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  [[Notification Tab|Notification Tab]]
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[[Competitors Tab|Competitors Tab]]
 
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 +
[[Notification Tab|Notification Tab]]
 +
</span>
  
 +
<span style="font-family:arial,helvetica,sans-serif;"><br/></span>
 
</div>
 
</div>

Revision as of 16:46, 9 June 2014


   1. Create a New Email - New Editor</div>

*Email out a Menu, Image, or PDF - New Editor
*Email General Navigation - New Editor
*Email Step 1 - New Editor
*Email Step 2 - New Editor
*Email Step 3 - New Editor
*Using the Text Editor - New Editor
*Using the Image Editor - New Editor
*Image Map - New Editor
*Email Options
*Send a Test - New Editor
*Email Step 4 - New Editor

Use these help pages for help with Creating Emails using the Old Editor.

1. Create a New Email

Email out a Menu, Image, or PDF

*Email General Navigation
*Email Step 1
*Email Step 2
*Email Step 3
**How to Add Text to an Email
**How to Add an Image to an Email
**How to use the Email Features
**How to use the Layout Features
**Advanced Editor
***Hyperlink Manager
***Image Manager
****Image Editor
***Image Map
***Insert Links
***Insert Personalization
***Insert Wizards
**Send a Test
*Email Step 4
**Post your Email to Facebook and Twitter
**Email to Guest Codes
*Email Step 5



2. Editing an Email Draft

3. Automated Loyalty Messages

*Create a New Automated Loyalty Message
*Edit an Automated Loyalty Message

4. Editing Emails

5. Scheduled Emails - Emails Tab

6. Sent Emails

7.  Manage Automated Loyalty Messages

8. Search Emails

9. Event Calendar

10. Promotional Ideas

11. Custom Email Design

</div>

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