Difference between revisions of "Fishbowl Local Help"

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<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
 
<div class="main-col1"><div class="main-subhead">Top 10 FAQs:</div>
1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
+
    1.&nbsp;[[A member unsubscribed, but I can still see them|A member unsubscribed, but I can still see them.&nbsp;]]
 
+
 
2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
+
  2.&nbsp;[[What is General Mailings?|What is General Mailings?&nbsp;]]&nbsp;
 
+
 
3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
+
  3.&nbsp;[[Learn about template design width|Learn about template designs width]]&nbsp;
 
+
 
4.&nbsp;[[File size guidelines|File Size Guidelines]]
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  4.&nbsp;[[File size guidelines|File Size Guidelines]]
 
+
 
5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
+
  5.&nbsp;[[How to re-send an Auto Loyalty message to a guest|How do I re-send an Auto Loyalty message to a guest?]]
 
+
 
6. [[Payment Options|How do I update my payment information?]]
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  6. [[Payment Options|How do I update my payment information?]]
 
+
 
7.[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
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  7.[[Store Management|How do I update the address at the bottom of my emails?&nbsp;]]
 
+
 
8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
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  8. [[How do I re-sync my social media accounts?|How do I re-sync my social media accounts?]]
 
+
 
9.[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
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  9.[[How do I fix my listings?|In Reputation Management - how do I "fix" my listings?]]
 
+
 
10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
+
  10. [[Where do I find drafts for my Auto-Loyalty emails?|Where do I find drafts for my Auto-Loyalty emails?]]
 
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
 
<div class="main-subhead"><br/></div><div class="main-subhead">Home Page</div>
[[Welcome Menu|Welcome Menu&nbsp;]]
+
    [[Welcome Menu|Welcome Menu&nbsp;]]
</div>
+
 
[[Upcoming Webinars|Upcoming Webinars]]
+
  [[Upcoming Webinars|Upcoming Webinars]]
 
+
 
[[Upcoming Events]]
+
  [[Upcoming Events]]
 
+
 
[[Your Recent Emails|Your Recent Emails]]
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  [[Your Recent Emails|Your Recent Emails]]
 
+
 
[[Social Media Recent Activity|Social Media Recent Activity]]
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  [[Social Media Recent Activity|Social Media Recent Activity]]
 
+
 
[[Loyalty Messages|Loyalty Messages]]
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  [[Loyalty Messages|Loyalty Messages]]
 
+
 
[[Members Home Page|Members Home Page]]
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  [[Members Home Page|Members Home Page]]
 
+
 
 
+
 
<div class="main-subhead">Members</div>
+
<div class="main-subhead">Emails</div><div class="main-subhead"><br/></div>Use these help pages for help with Creating Emails using the New Editor that's in Beta.</div><div class="main-subhead"><br/></div>
[[Manage Lists]]
+
    1. [[Create a New Email - New Editor|Create a New Email - New Editor]]</div>
 
+
 
*[[Additional Lists]]
+
  *[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
*[[Adding Lists to Signup Slips]]
+
  *[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
 
+
  *[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
[[Add Members]]
+
  *[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
 
+
  *[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
*[[View Member Profile]]
+
  *[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
 
+
  *[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
[[Upload Members]]
+
  *[[Image Map - New Editor|Image Map - New Editor]]
 
+
  *[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
*[[Field Matching]]
+
  *[[Send a Test - New Editor|Send a Test - New Editor]]
*[[Upload Confirmation]]
+
  *[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
 
+
 
[[Search Members]]
+
  Use these help pages for help with Creating Emails using the Old Editor.
 
+
 
 
+
  1. [[Create A New Email|Create a New Email]]
<div class="main-subhead">Emails</div><div class="main-subhead"><br/></div>
+
 
Use these help pages for help with Creating Emails using the New Editor that's in Beta.
+
  [[Create Email Blank Design|Email out a Menu, Image, or PDF]]
<div class="main-subhead"><br/></div>
+
 
1. [[Create a New Email - New Editor|Create a New Email - New Editor]]
+
  *[[Email General Navigation]]
 
+
  *[[Email Step 1]]
*[[Email out a Menu, Image or PDF - New Editor|Email out a Menu, Image, or PDF - New Editor]]
+
  *[[Email Step 2]]
*[[Email General Navigation - New Editor|Email General Navigation - New Editor]]
+
  *[[Email Step 3]]
*[[Email Step 1 - New Editor|Email Step 1 - New Editor]]
+
  **[[How to Add Text to an Email]]
*[[Email Step 2 - New Editor|Email Step 2 - New Editor]]
+
  **[[How to Add an Image to an Email|How to Add an Image to an Email]]
*[[Email Step 3 - New Editor|Email Step 3 - New Editor]]
+
  **[[How to use the Email Features]]
*[[Using the Text Editor - New Editor|Using the Text Editor - New Editor]]
+
  **[[How to use the Layout Features]]
*[[Using the Image Editor - New Editor|Using the Image Editor - New Editor]]
+
  **[[Advanced Editor]]
*[[Image Map - New Editor|Image Map - New Editor]]
+
  ***[[Hyperlink Manager]]
*[[Localhelp.fishbowl.com/New Editor Email Options|Email Options]]
+
  ***[[Image Manager]]
*[[Send a Test - New Editor|Send a Test - New Editor]]
+
  ****[[Image Editor]]
*[[Email Step 4 - New Editor|Email Step 4 - New Editor]]
+
  ***[[Image Map]]
*[[localhelp.fishbowl.com/index.php/Offer_Tracking|Offer Tracking]]
+
  ***[[Insert Links]]
 
+
  ***[[Insert Personalization]]
Use these help pages for help with Creating Emails using the Old Editor.
+
  ***[[Insert Wizards]]
 
+
  **[[Send a Test]]
1. [[Create A New Email|Create a New Email]]
+
  *[[Email Step 4]]
 
+
  **[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
[[Create Email Blank Design|Email out a Menu, Image, or PDF]]
+
  **[[Email to Guest Codes|Email to Guest Codes]]
 
+
  *[[Email Step 5]]
*[[Email General Navigation]]
+
 
*[[Email Step 1]]
+
 
*[[Email Step 2]]
+
 
*[[Email Step 3]]
+
  2. [[Editing an Email Draft]]
**[[How to Add Text to an Email]]
+
 
**[[How to Add an Image to an Email|How to Add an Image to an Email]]
+
  3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
**[[How to use the Email Features]]
+
 
**[[How to use the Layout Features]]
+
  *[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
**[[Advanced Editor]]
+
  *[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
***[[Hyperlink Manager]]
+
 
***[[Image Manager]]
+
  4. [[Editing Emails]]
****[[Image Editor]]
+
 
***[[Image Map]]
+
  5. [[Scheduled Emails - Emails Tab]]
***[[Insert Links]]
+
 
***[[Insert Personalization]]
+
  6. [[Sent Emails]]
***[[Insert Wizards]]
+
 
**[[Send a Test]]
+
  7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
*[[Email Step 4]]
+
 
**[[Post your Email to Facebook and Twitter|Post your Email to Facebook and Twitter]]
+
  8. [[Search Emails]]
**[[Email to Guest Codes|Email to Guest Codes]]
+
 
*[[Email Step 5]]
+
  9. [[Event Calendar]]
 
+
 
 
+
  10. [[Promotional Ideas]]
 
+
 
2. [[Editing an Email Draft]]
+
  11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
 
+
3. [[Automated Loyalty Messages|Automated Loyalty Messages]]
+
 
+
*[[Create a New Automated Loyalty Message|Create a New Automated Loyalty Message]]
+
*[[Edit an Automated Loyalty Message|Edit an Automated Loyalty Message]]
+
 
+
4. [[Editing Emails]]
+
 
+
5. [[Scheduled Emails - Emails Tab]]
+
 
+
6. [[Sent Emails]]
+
 
+
7. &nbsp;[[Manage Automated Loyalty Messages|Manage Automated Loyalty Messages]]
+
 
+
8. [[Search Emails]]
+
 
+
9. [[Event Calendar]]
+
 
+
10. [[Promotional Ideas]]
+
 
+
11. [[Localhelp.fishbowl.com/index.php/Custom Email Design|Custom Email Design]]
+
 
+
 
+
 
+
 
+
<div class="main-col2"><div class="main-subhead">Reports</div>
+
[[General Report Functions]]
+
 
+
[[List Building Report]]
+
 
+
[[List Summary Report]]
+
 
+
[[Email Report]]
+
 
+
[[Number of Impressions]]
+
 
+
[[Revenue Estimate Calculator]]
+
 
+
[[Email and Social Report]]
+
 
+
 
+
<div class="main-subhead">Social Media</div>
+
[[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
+
 
+
[[Getting Started]]
+
 
+
[[Social Media Hub Page]]
+
 
+
[[Post to Social Media]]
+
 
+
[[Edit a Pending Post]]
+
 
+
[[Delete a Pending Post]]
+
 
+
[[Manage Social Media Accounts]]
+
 
+
[[Social Media Reports]]
+
 
+
[[Facebook Custom Tab|Facebook Custom Tab]]
+
 
+
[[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
+
 
+
 
+
<div class="main-subhead">Reputation Management</div>
+
[[What is Reputation Management|What is Reputation Management?]]
+
 
+
[[Email Notifications|Email Notifications]]
+
 
+
[[Reviews Tab|Reviews Tab]]
+
 
+
[[Overview Tab|Overview Tab]]
+
 
+
[[Visibility Tab|Visibility Tab]]
+
 
+
[[Social Buzz Tab|Social Buzz Tab]]
+
 
+
[[Competitors Tab|Competitors Tab]]
+
 
+
[[Notification Tab|Notification Tab]]
+
 
+
 
+
 
+
[[Sm3faqs|SM3 FAQs]]
+
 
+
  
 +
&lt;/div&gt;
 +
<div class="main-col2"><div class="main-subhead">Members</div>
 +
    [[Manage Lists]]
 +
 
 +
  *[[Additional Lists]]
 +
  *[[Adding Lists to Signup Slips]]
 +
 
 +
  [[Add Members]]
 +
 
 +
  *[[View Member Profile]]
 +
 
 +
  [[Upload Members]]
 +
 
 +
  *[[Field Matching]]
 +
  *[[Upload Confirmation]]
 +
 
 +
  [[Search Members]]
 +
 
 +
<div class="main-subhead">Reports</div>
 +
    [[General Report Functions]]
 +
 
 +
  [[List Building Report]]
 +
 
 +
  [[List Summary Report]]
 +
 
 +
  [[Email Report]]
 +
 
 +
  [[Number of Impressions]]
 +
 
 +
  [[Revenue Estimate Calculator]]
 +
 
 +
  [[Email and Social Report]]
 +
 
 +
 
 
<div class="main-subhead">Settings</div>
 
<div class="main-subhead">Settings</div>
[[Email Settings]]
+
    [[Email Settings]]
 
+
 
[[Default Design and Layout]]
+
  [[Default Design and Layout]]
 
+
 
[[Edit Footer|Edit Footer]]
+
  [[Edit Footer|Edit Footer]]
 
+
 
[[Upload Logo]]
+
  [[Upload Logo]]
 
+
 
[[Join Page]]
+
  [[Join Page]]
 
+
 
[[Webpage Links]]
+
  [[Webpage Links]]
 
+
 
 
+
 
 
<div class="main-subhead">Account</div>
 
<div class="main-subhead">Account</div>
[[Payment Options]]
+
    [[Payment Options]]
 
+
 
[[Manage Users]]
+
  [[Manage Users]]
 
+
 
[[Change Password]]
+
  [[Change Password]]
 
+
 
[[Administrative Members]]
+
  [[Administrative Members]]
 
+
 
[[Store Management]]
+
  [[Store Management]]
 
+
 
[[Order Data Entry Supplies]]
+
  [[Order Data Entry Supplies]]
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
 
</div><div class="main-col3"><div class="main-subhead">Contact Us</div>
'''''Client Support: 1.800.883.1984'''''
+
    '''''Client Support: 1.800.883.1984'''''
 
+
 
'''''Prospective Clients: 1.800.836.2818'''''
+
  '''''Prospective Clients: 1.800.836.2818'''''
 +
 
 +
 
 +
'''Mailing Address:'''
 +
 
 +
  Fishbowl, Inc.
 +
44 Canal Center Plaza, Suite 500
 +
Alexandria, VA 22314
 +
 
 +
<div class="main-subhead">Social Media</div>
 +
    [[Post your Email to Facebook and Twitter|Post your email to Facebook and Twitter]]
 +
 
 +
  [[Getting Started]]
 +
 
 +
  [[Social Media Hub Page]]
 +
 
 +
  [[Post to Social Media]]
 +
 
 +
  [[Edit a Pending Post]]
 +
 
 +
  [[Delete a Pending Post]]
 +
 
 +
  [[Manage Social Media Accounts]]
 +
 
 +
  [[Social Media Reports]]
 +
 
 +
  [[Facebook Custom Tab|Facebook Custom Tab]]
 +
 
 +
  [[Facebook Sweepstakes Tab|Facebook Sweepstakes]]
 +
 
 +
 
 +
  [[Sm3faqs|SM3 FAQs]]
 +
 
 +
<div class="main-subhead">Reputation Management</div>
 +
    [[What is Reputation Management|What is Reputation Management?]]
 +
 
 +
  [[Email Notifications|Email Notifications]]
 +
 
 +
  [[Reviews Tab|Reviews Tab]]
 +
 
 +
  [[Overview Tab|Overview Tab]]
 +
 
 +
  [[Visibility Tab|Visibility Tab]]
 +
 
 +
  [[Social Buzz Tab|Social Buzz Tab]]
 +
 
 +
  [[Competitors Tab|Competitors Tab]]
 +
 
 +
  [[Notification Tab|Notification Tab]]
  
<br/>'''Mailing Address:'''
 
  
Fishbowl, Inc.<br/>44 Canal Center Plaza, Suite 500<br/>Alexandria, VA 22314
 
 
</div>
 
</div>

Revision as of 16:46, 9 June 2014



   1. Create a New Email - New Editor</div>
 
 *Email out a Menu, Image, or PDF - New Editor
 *Email General Navigation - New Editor
 *Email Step 1 - New Editor
 *Email Step 2 - New Editor
 *Email Step 3 - New Editor
 *Using the Text Editor - New Editor
 *Using the Image Editor - New Editor
 *Image Map - New Editor
 *Email Options
 *Send a Test - New Editor
 *Email Step 4 - New Editor
 
 Use these help pages for help with Creating Emails using the Old Editor.
 
 1. Create a New Email
 
 Email out a Menu, Image, or PDF
 
 *Email General Navigation
 *Email Step 1
 *Email Step 2
 *Email Step 3
 **How to Add Text to an Email
 **How to Add an Image to an Email
 **How to use the Email Features
 **How to use the Layout Features
 **Advanced Editor
 ***Hyperlink Manager
 ***Image Manager
 ****Image Editor
 ***Image Map
 ***Insert Links
 ***Insert Personalization
 ***Insert Wizards
 **Send a Test
 *Email Step 4
 **Post your Email to Facebook and Twitter
 **Email to Guest Codes
 *Email Step 5
 
 
 
 2. Editing an Email Draft
 
 3. Automated Loyalty Messages
 
 *Create a New Automated Loyalty Message
 *Edit an Automated Loyalty Message
 
 4. Editing Emails
 
 5. Scheduled Emails - Emails Tab
 
 6. Sent Emails
 
 7.  Manage Automated Loyalty Messages
 
 8. Search Emails
 
 9. Event Calendar
 
 10. Promotional Ideas
 
 11. Custom Email Design

</div>

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