Manage Automated Loyalty Messages
From Local Help
All active Automated Loyalty Messages are sent to your members based on triggering events. These events are as follows:
- Welcome Email - Sent within 24 hours after a member is added to the database.
- Birthday Email - Sent 7 days before a member's birthday.
- Yearly Loyalty Email - Sent annually on the date a member was added to the database.
- Wedding Anniversary Email - Sent 7 days before a member's wedding anniversary.
- Thank You for Dining Email - Sent 2 days after a guest has made and kept an OpenTable resevation with you.
- We Miss You Email - Sent 4 months after a guest has made and kept an OpenTable reservation with you.
- Please note, the Thank You and Miss You emails can only be put in use if you are also an OpenTable client on the latest version of their full reservation product.
You can turn these ON or OFF, or edit the contents of the email at anytime.